Introduction
At TheBearFridge, we are committed to providing exceptional support to our users. Our Support Policy outlines the types of support offered and how users can access help regarding our app.
Support Channels
- Email Support: Users can contact us for support by emailing support@thebearfridge.com. We aim to respond to all inquiries within 48 hours.
- FAQs and Documentation: Users are encouraged to consult our FAQs and documentation available on our website for immediate answers to common questions.
- In-App Support: For technical issues or assistance within the app, users can use the in-app support feature to directly reach out to our support team.
Scope of Support
Our support team is available to assist with:
- Account management and login issues.
- Troubleshooting app functionality and technical errors.
- Guidance on app features and inventory management best practices.
- Feedback and feature requests.
Contacting Support
For support inquiries, please email support@thebearfridge.com.